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Website FAQ for livery yards

16 questions horse owners ask before choosing a yard

Moving a horse is a big decision, so owners ask detailed questions about routine, turnout and facilities before they visit. Answer them on your yard's website, plainly and with weekly prices where you can, so the visit can be about the horse rather than the basics.

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The questions

What customers ask, and what a good answer includes

Answer in a sentence or two, in your own words, with real numbers where you have them.

Livery packages

  1. 1

    What's included in full livery?

    Each daily job you do, from feeding and mucking out to turnout and rugs, and what's extra.

  2. 2

    How much is part livery a week?

    The weekly price for each livery type, what's included and when prices were last reviewed.

  3. 3

    Is there DIY livery with help at weekends?

    Whether you offer assisted DIY, which jobs you'll cover and what each costs.

  4. 4

    Can you cover my horse's jobs when I'm on holiday?

    Whether you do holiday cover for DIY liveries, how to book it and the daily rate.

Turnout and hacking

  1. 5

    Is there turnout all year round?

    Your summer and winter turnout, how many hours, and when fields are rested.

  2. 6

    Are horses turned out alone or in groups?

    Whether paddocks are individual, paired or group, and how new horses are introduced.

  3. 7

    Can I hack out from the yard?

    The off-road routes from the gate, any roadwork needed and the bridleways nearby.

  4. 8

    How much grazing is there per horse?

    Your acreage and number of horses, if you publish them, and how you manage the grass.

Facilities

  1. 9

    How big is the arena, and is it floodlit?

    Arena size and surface, floodlights, and when liveries can use it.

  2. 10

    What size are the stables?

    Stable sizes, the bedding options and whether there are rubber mats.

  3. 11

    Is there somewhere to park my trailer?

    Trailer and horsebox parking, whether it's included and any charge.

  4. 12

    Can I bring in my own instructor?

    Your rule on outside instructors, any fee, and whether there's one based at the yard.

Moving in

  1. 13

    Do you have a waiting list for stables?

    How the list works, how to join, and how you contact people when a stable comes free.

  2. 14

    Does a new horse need to isolate when it arrives?

    Your yard's arrival rules, such as an isolation period or tests you ask for, exactly as you apply them.

  3. 15

    Can I use my own farrier and vet?

    Whether owners choose their own, and whether there's a yard farrier or vet day.

  4. 16

    How much notice do I need to give to leave?

    Your notice period and how it's set out in the livery agreement.

Examples

What a good answer looks like

Written for a made-up business. Use the length and the directness, not the facts.

  • What's included in full livery?

    Full livery covers everything day to day: two feeds, hay, mucking out, turnout and bringing in, rugging and boots. It's £150 a week, with clipping and exercise charged as extras.

  • Is there turnout all year round?

    Yes. From November to March, horses go out for at least five hours a day on our winter paddocks; from April to October, most stay out all day in small groups. We rest a third of the fields each summer.

  • Do you have a waiting list for stables?

    Yes, for every type of livery. Fill in the short form on our livery page and we'll contact people in order when a stable comes free, which is usually two or three times a year.

FAQ

Putting answers on your site

Google stopped showing FAQ dropdowns in its results in 2026, so the win is the answers themselves: written on your pages, where people and AI assistants read them.

Type to search these questions, or ask anything about getting found on Google and AI.

Should we publish our livery agreement?

A summary helps: notice period, payment terms and what each livery includes. Owners comparing yards look for those, and putting them on the site avoids surprises when the agreement arrives.

Winter turnout is limited here. How do we say so honestly?

Say exactly what you offer, like hours a day or all-weather paddocks, and the months it applies. Owners will find out in the first wet week anyway, so it's better they read it before they move.

Our yard rules run to three pages. Should they all go online?

Put the rules owners decide on, like turnout, arena times and the hours the yard is open, on your website. The full set can be a document new liveries get when they join.

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