The short answer
- Write the towns, neighbourhoods or postcodes you cover as text on your website. A map image or “and surrounding areas” gives assistants nothing to match.
- If you visit clients rather than having them come to you, remove your address from Google Business Profile and set up to 20 service areas instead.
- One clear areas page suits most walkers, sitters and mobile groomers. Add a page for an area only when you have real local detail to share.
- Near-identical pages that only swap the place name can count as doorway abuse under Google's spam policies.
Why do pet businesses need to name their areas?
Because an assistant can only match you to places you actually mention. A walker who writes “Bristol and surrounding areas” tells it nothing about Redland or Bishopston, which is where the owner asking lives.
Google says local results depend on relevance, distance and prominence (opens in a new tab). Pet care is very local: most walkers and sitters cover a handful of neighbourhoods, and a mobile groomer plans routes around a few towns. Naming them is how you show you're both relevant and close.
What does “area” mean for each kind of pet business?
It depends on who travels. If you go to the pet, your area is where your clients live; if the pet comes to you, it's how far people are happy to drive, plus any collection service you run.
| Business | Your area is | What to write |
|---|---|---|
| Dog walker | Where you collect dogs from | The neighbourhoods or postcodes you collect from, and the parks or fields you usually walk in, if you're happy to share them |
| Pet sitter | Where your clients live | The neighbourhoods or postcodes you visit, and whether outer areas cost more or have fewer slots |
| Mobile groomer | Where your van can go | The towns you cover, which days you're in each one if you run route days, and what you need on arrival, such as space to park |
| Groomer, kennels or daycare | Where clients come to you | Your full address, the places most clients come from, and the area for any pick-up and drop-off service |
| Dog trainer | Your class venues and home-visit area | Each venue's address, and the area you cover for one-to-one home visits |
What's the best way to list your areas on your website?
Use one clear areas page, then repeat your main areas in a short line in the footer and on each service page. Write the names people use for where they live, and add postcodes or ZIP codes where they help.
An areas section for a fictional Bristol dog walker. Use your own areas, days and rules.
Where we walk
We collect dogs from homes in Redland, Cotham, Bishopston and Westbury Park (BS6 and BS7).
Group walks run Monday to Friday, mostly on the Downs.
Solo walks are available across the same area.
Live just outside? Ask us: we keep a waiting list for nearby streets.- Be exact about what's in and out. If you only cover part of a town, say which part.
- Say how often you're there. Route days for mobile groomers, or which walks run where, save everyone a back-and-forth.
- Keep a map as an extra. It's useful for people, but on its own it gives search engines and assistants no text to read.
- Only promise what's true. Mention a waiting list or a travel charge only if you really have one.
Should you make a separate page for each area?
Only for areas where you have something genuinely local to say. Most walkers and sitters are better served by one strong areas page than ten thin ones.
Google's spam policies (opens in a new tab) describe doorway abuse as pages created to rank for specific, similar searches, and give “pages targeted at specific regions or cities that funnel users to one page” as an example. The same policies count using AI tools to generate many pages without adding value as scaled content abuse.
- A useful area page has: the parks or routes you use there, collection times, how your van parks on narrow streets, photos from walks or grooms in that area (with the owners' permission), and reviews from clients who live there.
- A doorway page has: the same paragraphs as every other area page with the place name swapped, a long list of villages and nothing else, or content nobody would read for its own sake.
How do you set service areas in Google Business Profile?
If you don't serve customers at your address, remove it and add the places you cover instead. Google lets you set up to 20 service areas (opens in a new tab) by city, postcode or area, and says the whole area shouldn't stretch beyond about two hours' drive from where you're based.
- Walkers, sitters and mobile groomers working from home: hide your home address. Google's guidelines (opens in a new tab) say service-area businesses should hide an address they don't serve customers at.
- Salons, kennels and daycares that also collect pets: you're a hybrid business. Google lets you show your address and add a service area (opens in a new tab) for collections.
- Grooming or boarding at home without a sign: Google says a business without permanent on-site signage isn't eligible as a storefront (opens in a new tab), so set the profile up as a service-area business.
- No rented or virtual addresses. Google's guidelines say a virtual office isn't eligible (opens in a new tab) for a profile unless it's staffed during business hours.
Two hours' drive is Google's upper limit, not a target. A walker who covers four neighbourhoods should list those four, so the profile, the website and the business labels all say the same thing.
How do business labels describe your area?
With the areaServed (opens in a new tab) property in your structured data. Schema.org defines it as the area where a service is provided, and it accepts place names as text or as places.
A shortened example for a fictional mobile groomer. Replace the name and places with your own.
{
"@context": "https://schema.org",
"@type": "LocalBusiness",
"name": "Example Mobile Dog Grooming",
"url": "https://www.example.com/",
"areaServed": [
{ "@type": "Place", "name": "Swindon" },
{ "@type": "Place", "name": "Royal Wootton Bassett" },
{ "@type": "Place", "name": "Highworth" },
{ "@type": "Place", "name": "Marlborough" }
]
}Google's local business documentation (opens in a new tab) doesn't list areaServed among its properties, so treat it as a clear label for any program reading your page, not a route to a special Google feature. Our guide to structured data for pet businesses covers the rest of the labels.
How often should you check your areas?
Whenever you take on or drop an area, and at least once a year. Out-of-date areas lead to enquiries you can't take and owners who feel let down.
ServiceCited reads your areas from your business profile, checks they're written on your site and keeps your business labels in step, so you only update them in one place.
Questions people also ask
Type to search these questions, or ask anything about getting found on Google and AI.
Should I show my home address on my website?
Not if clients don't come to you. Name the areas you cover instead, and hide the address on your Google Business Profile too. If you groom or board at home and clients drop off there, note that Google says a business without permanent on-site signage isn't eligible as a storefront, so without a sign your profile should be a service-area one. You can give clients the full address when they book.
How many areas should I list?
Every place you're genuinely happy to take bookings in, and no more. Google Business Profile allows up to 20 service areas, but a short, accurate list is better than a long one full of places you rarely go.
Can I list an area I'd like to expand into?
Only once you can take bookings there. Until then, you could say you're keeping a waiting list for it, if that's true.
Sources
- Tips to improve your local ranking on Google(opens in a new tab) · Google Business Profile Help
- Spam policies for Google web search(opens in a new tab) · Google Search Central
- Manage your service areas for service-area & hybrid businesses(opens in a new tab) · Google Business Profile Help
- Guidelines for representing your business on Google(opens in a new tab) · Google Business Profile Help
- areaServed(opens in a new tab) · Schema.org
- Local business (LocalBusiness) structured data(opens in a new tab) · Google Search Central
Checked on . AI products change quickly; the operators' own pages are the final word.