15 questions dog owners ask before hiring a walker

How many dogs do you walk at once?

Your largest group, whether dogs are grouped by size or temperament, and whether solo walks are an option.

Will my dog be let off the lead?

When dogs go off-lead, what you need from the owner first, like a recall check or written permission, and where every dog stays on lead.

How long is each walk, door to door?

Time actually walking compared with time in the van or collecting other dogs.

Do you walk in the rain and on very hot days?

How you change walks in bad weather or heat, like going out earlier, and when you'd cancel.

Which neighbourhoods and parks do you walk in?

The areas you collect from and the parks or fields you use, named in text.

What time will you pick my dog up?

Your usual collection window, like 11am–1pm, and whether you can give a set time.

Do you walk dogs at weekends and on bank holidays?

The days you work, and any extra charge for weekends or bank holidays.

Do you drive dogs to the walk?

Whether dogs travel in your van, how they're secured and how long they're usually in it.

Are you insured and DBS checked?

Your insurance and any background check named in words, as they appear on your documents.

How do you keep my house key safe?

How keys are labelled, stored and returned, and whether you use a key safe.

What happens if my dog is hurt on a walk?

Your own plan: who you call first, the vet details you keep on file and any first-aid course you've done.

Will you send me photos from the walk?

How and when you send updates, like a photo and a route map after each walk.

How much do you charge per walk?

Prices for each kind of walk, any discount for a second dog or regular days, and how you invoice.

Do we meet before the first walk?

What a meet-and-greet covers, how long it takes and whether it's free.

Can you walk my reactive dog on their own?

Whether you take reactive dogs, on solo walks only, and what you'd want to know first.